Now accepting founding med-spa clients

Julie already textedyour two o'clock.

StickySignal Care runs your med spa's entire patient follow-up from a real iPhone at your front desk — day-two check-ins, recovery photos, twelve-week rebooks — in conversations so human, your patients ask for her by name.

Get Your Care Line See pricing
J
Julie · Dr. Reyes Aesthetics ›
Care Desk — Dr. Reyes Aesthetics Review mode: ON
JM
Jessica MorenoLip filler · 1 day post · Dr. Reyes
Aftercare
Just checking in after your lip filler yesterday. How are you feeling today?
Feeling great! Still a little swollen.
That's completely normal 😊
Would you mind sending me a quick selfie so Dr. Reyes can take a look?
Patient-submitted recovery photo
MR Marisol R., RNReviewing · front desk
TreatmentLip filler, 1 syringe
ProviderDr. Reyes
Lifetime value$4,120
Reply as Julie
Reply drafted by Julie · approved by a human, every time
Julie is AI. The care is real.
Not a chatbot. Not a blast platform.

It's your office line.
We just never let it drop a patient.

Think of it as a company-wide thread for patient care. Everybody still takes care of their own patients — Julie just drafts like the best coordinator you've ever hired, and never forgets a single follow-up.

1

A real iPhone. At your front desk.

We hand you a physical iPhone with your care line on it. It sits at reception like any office phone. If a patient calls the number, your staff picks up — the entire text history is right there on the screen. No robo-voice, no dead-end number, ever.

2

She writes like your best hire.

Julie is trained on your treatments, your doctors' names, your tone. She checks in on day two, knows bruising from a red flag, reads the photo a patient sends, and answers at human pace — with typing, pauses, and warmth. Blue bubbles and all.

3

You approve every word. If you want.

Run it fully automated, or in review mode: every drafted message waits in your Care Desk next to the patient's file. Read it, tweak it, tap send. Your team stays the author — Julie just does the remembering.

A missed follow-up doesn't feel like lost revenue.
It feels like nothing happened.
That's exactly the problem.
Why the best med spas are quietly automating care
The journey, on autopilot

Botox wears off in twelve weeks.
So does loyalty.

Your revenue is on a timer, and every patient's timer is different. Julie runs each one, personally — from the drive home after the appointment to the rebook that fills next month's calendar.

Day 0Two hours post-visit

The reassurance text

Before she's home, the relationship starts. Aftercare instructions in plain language, and an open door.

Hi Jessica, it's Julie from Dr. Reyes' office 🤍 You did great today. Ice 10 min on, 10 off tonight, and no workouts til Thursday. Text me here if anything feels off — this line is me, not a machine menu.
Day 2The critical window

The check-in that builds patients for life

Swelling peaks, anxiety peaks — and nobody from a normal spa calls. Julie does. Photos get reviewed, worries get answered, and every reply lands in the patient's file.

Just checking in after your filler — how are you feeling today?
Feeling great! Still a little swollen. That's completely normal 😊 Would you mind sending me a quick selfie so Dr. Reyes can take a look?
Patient-submitted recovery photo, day twoDay 2 — reviewed by a human in under a minute.
Day 14The glow moment

The review, at the exact right second

Results have settled and she's in love with them. That's the moment Julie asks — one warm sentence, one link. Reviews stop being a favor and start being a reflex.

Your results should be fully settled now — we'd love to see! And if you have 60 seconds, a review means the world to a small practice like ours 💛
Patient's healed result, two weeks post-treatmentDay 14 — settled, and she sent it herself.
Week 11Before it wears off

The rebook that fills your calendar

Julie knows the touch-up window before the patient feels it fading. She holds the appointment, not the discount.

Hi Jessica! Your touch-up window opens next week — want me to hold your usual Thursday 2pm with Dr. Reyes before the week fills up?
yes please!! 🙏
Day 90+If she goes quiet

The win-back, before she's gone

A patient who misses one cycle is halfway to a competitor. Julie notices the silence and reaches out like a person who actually missed her — because the practice did.

Hi Jessica — it's been a while and Dr. Reyes was asking about you! No pressure at all, but if you've been thinking about coming back in, I can find you something this week 🤍
⏱ Every patient. Every cycle. Never missed.
Why you can trust the machine

We proved it in the hardest room in retail. First.

Before med spas, we built this for licensed cannabis retail — an industry banned from Google ads, Meta ads, and mass email. Conversation was the only channel allowed, so we made it the only channel that mattered. One store, one campaign, thirty days:

22.4%
of contacted customers walked back in — 619 of 2,800 texted. Not clicks. Feet through the door.
$70.4K
revenue attributed in 30 days, single location, from conversations alone.
1.5 days
average time from text to visit. The message lands, and they come in.
179
customers everyone had written off (28+ days gone) came back — worth $13,706 the store had already lost.

Real numbers from our proof-of-concept deployment in a licensed dispensary with 118,000+ customer profiles. We publish the mechanism, not mystery math — ask us on a call and we'll walk you through exactly how attribution was measured.

That result came at a $60 average ticket, selling to customers with a dozen alternatives on the same block. Your average ticket is $600+, your patients chose you, and your competitors still aren't texting back. Do the math we did.
The craft

Why patients can't tell.
And why they don't mind.

Anyone can send SMS blasts. Nobody replies to them. StickySignal Care is engineered around one obsession: the conversation has to feel like a person from your office — because functionally, it is one.

Blue bubbles, real thread

Native iMessage from a real device — typing indicators, read receipts, photo replies, tapbacks. It reads like a text from a person because it arrives exactly like one.

Human pacing, not bot speed

Julie doesn't answer in 0.4 seconds at 3am. She types, pauses, responds at the rhythm of a busy front desk — the tempo your brain reads as "person."

Reciprocity before revenue

She gives before she asks: aftercare first, check-in second, rebook third. By the time Julie suggests an appointment, the patient owes her one — and knows it.

One patient, one memory

Every reply, photo, preference, and hesitation lives in the file. Julie never asks twice, never mixes patients up, and remembers the lip-flip question from March.

Clinical lines never crossed

Anything that smells like a complication is escalated to your staff instantly — flagged thread, Slack ping, phone buzz. Julie comforts and hands off. She never plays doctor.

A number with a heartbeat

Patients can call the care line and reach your actual front desk — the iPhone is sitting right there, conversation history on screen. Try that with a short-code blast platform.

Simple, flat, monthly

Pricing that costs less than
the coordinator you'd hire instead.

Flat monthly rate. No per-message fees, no credits, no contracts that outlive your patience. One rebooked filler patient a month typically covers the line.

The Thread

Android · SMS

Green-bubble texting from your own number. Follow-up handled, start to finish.

$2,500/mo
Flat · No per-message fees
  • Dedicated care line & number with your spa's persona
  • Aftercare check-ins, day 0 / 2 / 14, every patient
  • 12-week rebook engine tuned to each treatment cycle
  • Lapsed-patient win-back program
  • Review requests at the glow moment
  • All replies forwarded to your inbox & Slack
Start with The Thread

The Desk

Android · SMS Care Desk CRM

Every conversation becomes structured data you can approve, search and sync.

$3,250/mo
Flat · No per-message fees
  • Everything in The Thread
  • Care Desk CRM — patient files, sentiment, photo history
  • Approval queue — review & edit every message before send
  • Salesforce / HubSpot / Google Sheets sync
  • Complication escalations to your clinical staff
  • Campaign analytics: rebooks, win-backs, revenue attributed
Start with The Desk
Most spas choose this

The Concierge

Apple iMessage iPhone included Mac Care Desk

Blue bubbles, read receipts, a real iPhone on your desk. The full white-glove build.

$4,000/mo
Flat · No per-message fees
  • Everything in The Desk
  • Native iMessage delivery — blue bubbles, typing, read receipts
  • Physical iPhone at your front desk — patients can call & reach staff
  • Call-handoff playbook & staff training
  • Priority human review on every outbound message
  • Quarterly conversation-strategy sessions with our team
Go Concierge
✓ No per-message charges ✓ No setup fee for founding clients ✓ Month-to-month, cancel anytime ✓ Your number, your data — always

Founding-client proof of concept: $0

We're onboarding a small first class of med spas. Marquee practices can run a full proof-of-concept on their own patient list — free — and see the rebooks before paying a dollar.

Apply as a Founding Client
The questions everyone asks

Fair questions. Straight answers.

Is Julie a bot? Do my patients know?+
Julie is an AI concierge trained on your treatments, your providers, and your voice — with optional human approval on every single message. Patients experience a warm, consistent person from your office. How you present her is your call: many practices simply treat the line as "the office phone," because that's exactly what it is — a number your staff can answer, backed by someone who never forgets a follow-up.
What happens when a patient calls the number?+
On The Concierge plan, the care line is a real iPhone sitting at your front desk. A patient who calls gets your actual staff — with the entire text conversation on the screen in front of them, and the patient's full file one tap away in the Care Desk. "Give me one sec to pull up our thread" is a perfectly human sentence.
What if a patient reports a complication?+
Instant escalation, zero automation. The thread is flagged, your clinical staff is notified immediately — Slack, text, or phone — and Julie's role reduces to acknowledgment and handoff. Nothing clinical is ever answered by AI. This rule is hard-coded, not a setting.
What about consent and privacy?+
Consent-first, always: patients opt in at checkout or intake, every thread honors STOP instantly, and messages are designed to minimize sensitive detail by default. We work inside your existing compliance program and will walk your counsel through the full data flow before launch — ask us anything on the call.
Does this replace my front desk?+
The opposite — it makes them superhuman. Your coordinators keep the relationships and the judgment calls; Julie takes the part that was never getting done anyway: the 6pm check-in texts, the week-11 rebooks, the "it's been a while" messages nobody has time to send. Most practices describe it as hiring their most reliable employee ever, for a third of a salary.
How fast can we launch?+
About two weeks. We learn your treatments, providers, and voice; set up your care line, persona, and cadences; import your patient list; then Julie starts with your existing patients — the rebooks and win-backs hiding in your books right now. Most practices see their first Julie-attributed appointment in the first week live.

Your patients are worth
a text back.

One line. One Julie. Every patient checked on, every cycle rebooked, every quiet one won back. We're accepting founding med-spa clients now.

Get Your Care Line
care@stickysignal.io · Live in ~2 weeks · Month-to-month