Now accepting founding med-spa clients

Julie already textedyour two o'clock.

StickySignal Care runs your med spa's entire patient follow-up from a real iPhone at your front desk — day-two check-ins, recovery photos, twelve-week rebooks — in conversations so human, your patients ask for her by name.

Get Your Care Line See pricing
J
Julie · Dr. Reyes Aesthetics ›
Care Desk — Dr. Reyes Aesthetics Review mode: ON
JM
Jessica MorenoLip filler · 1 day post · Dr. Reyes
Aftercare
Just checking in after your lip filler yesterday. How are you feeling today?
Feeling great! Still a little swollen.
That's completely normal 😊
Would you mind sending me a quick selfie so Dr. Reyes can take a look?
Patient-submitted recovery photo
MR Marisol R., RNReviewing · front desk
TreatmentLip filler, 1 syringe
ProviderDr. Reyes
Lifetime value$4,120
Reply as Julie
Reply drafted by Julie · approved by a human, every time
Julie is AI. The care is real.
Not a chatbot. Not a blast platform.

It's your office line.
We just never let it drop a patient.

Think of it as a company-wide thread for patient care. Everybody still takes care of their own patients — Julie just drafts like the best coordinator you've ever hired, and never forgets a single follow-up.

1

A real iPhone. At your front desk.

We hand you a physical iPhone with your care line on it. It sits at reception like any office phone. If a patient calls the number, your staff picks up — the entire text history is right there on the screen. No robo-voice, no dead-end number, ever.

2

She writes like your best hire.

Julie is trained on your treatments, your doctors' names, your tone. She checks in on day two, knows bruising from a red flag, reads the photo a patient sends, and answers at human pace — with typing, pauses, and warmth. Blue bubbles and all.

3

You approve every word. If you want.

Run it fully automated, or in review mode: every drafted message waits in your Care Desk next to the patient's file. Read it, tweak it, tap send. Your team stays the author — Julie just does the remembering.

A missed follow-up doesn't feel like lost revenue.
It feels like nothing happened.
That's exactly the problem.
Why the best med spas are quietly automating care
The journey, on autopilot

Botox wears off in twelve weeks.
So does loyalty.

Your revenue is on a timer, and every patient's timer is different. Julie runs each one, personally — from the drive home after the appointment to the rebook that fills next month's calendar.

Day 0Two hours post-visit

The reassurance text

Before she's home, the relationship starts. Your practice's own aftercare protocol, in plain language — the half of it every patient forgets by the time they reach the car.

Hi Jessica, it's Julie from Dr. Reyes' office 🤍 You did great today. Text me here if anything feels off — this line is me, not a machine menu.
For tonight: ice 10 min on / 10 off, sleep with an extra pillow, and skip straws — the suction can shift filler before it settles. If you're sore, Tylenol rather than Advil (Advil thins your blood, so you'll bruise more). Easy on workouts til Thursday.
omg I had no idea about the straws 😅 thank you!!
Day 2The critical window

The check-in that builds patients for life

Swelling peaks, anxiety peaks — and nobody from a normal spa calls. Julie does. Photos get reviewed, worries get answered, and every reply lands in the patient's file.

Just checking in after your filler — how are you feeling today?
Feeling great! Still a little swollen. That's completely normal 😊 Would you mind sending me a quick selfie so Dr. Reyes can take a look?
Patient-submitted recovery photo, day twoDay 2 — reviewed by a human in under a minute.
Day 14The glow moment

The review, at the exact right second

Results have settled and she's in love with them. That's the moment Julie asks — one warm sentence, one link. Reviews stop being a favor and start being a reflex.

Your results should be fully settled now — we'd love to see! And if you have 60 seconds, a review means the world to a small practice like ours 💛
Patient's healed result, two weeks post-treatmentDay 14 — settled, and she sent it herself.
Week 11Before it wears off

The rebook that fills your calendar

Julie knows the touch-up window before the patient feels it fading. She holds the appointment, not the discount.

Hi Jessica! Your touch-up window opens next week — want me to hold your usual Thursday 2pm with Dr. Reyes before the week fills up?
yes please!! 🙏
Day 90+If she goes quiet

The win-back, before she's gone

A patient who misses one cycle is halfway to a competitor. Julie notices the silence and reaches out like a person who actually missed her — because the practice did.

Hi Jessica — it's been a while and Dr. Reyes was asking about you 🤍 We're doing 50% off for our original patients this month. Want me to hold you a spot before they're gone?
wait seriously?? yes please 😭
⏱ Every patient. Every cycle. Never missed.
Day one — before a single new patient

Everyone who stopped coming
is still in your database.

You already paid to acquire them. Julie reads every service, every date and every message they ever sent — then goes and gets them back, like an account manager who never forgets a name.

1 Read the book

Every patient, every visit

We ingest your history — treatments, dates, spend, and every message thread. Then we surface everyone whose own cadence says they should have been back by now.

2 Make the offer

Matched, not blasted

Julie bundles the right service with the right incentive for that specific patient — based on what they actually bought and what they asked about — and reaches out like someone who missed them.

3 Humans close

She opens the door. You walk through it.

Julie does the outreach. The second someone answers, it is yours — with the whole history on one card, so whoever picks it up sounds like they have known her for years.

DP Dana PatelPatient since Sept 2024 · Dr. Osei ● Lapsed — 97 days
The numbers
$2,840Lifetime value 7Visits ~11 wksHer cadence
Services & dates
Botox, 44uMar 4, 2026
Lip filler, 1 syringeDec 12, 2025
Botox, 40uSep 28, 2025
ConsultationSep 14, 2025
What we know, from 14 messages
Always books Thursdays. Asked about a lip flip twice and never booked it. Mentioned the September promo — price matters to her. Last reply Mar 6: “obsessed, see you in the spring!” — and then nothing.
The offer Julie sent
Hi Dana — it has been a while and Dr. Osei was asking about you 🤍 We are doing 50% off for our original patients this month. Want me to hold you a spot before they are gone?
Her response — 4 minutes later
wait seriously?? yes please 😭 can I do the lip flip too?
Needs a humanShe is asking about a new service. Julie stops here — on purpose.

This is how a private client advisor works a book — one name, one message, one reason to come back. It runs against your entire patient list on day one, then quietly forever after.

Why you can trust the machine

We proved it in the hardest room in retail. First.

Before med spas, we built this for licensed cannabis retail — an industry banned from Google ads, Meta ads, and mass email. Conversation was the only channel allowed, so we made it the only channel that mattered. One store, one campaign, thirty days:

118K+
Customers Tracked
Across 374K transactions
22.4%
SMS Conversion
619 of 2,800 walked back in
$13,706
Revenue Recovered
From 179 written-off customers
1.5 days
Text → Visit
Average time to walk back in

Real numbers from our proof-of-concept deployment in a licensed dispensary with 118,000+ customer profiles. We publish the mechanism, not mystery math — ask us on a call and we'll walk you through exactly how attribution was measured.

That result came at a $60 average ticket, selling to customers with a dozen alternatives on the same block. Your average ticket is $600+, your patients chose you, and your competitors still aren't texting back. Do the math we did.
The craft

Why patients can't tell.
And why they don't mind.

Anyone can send SMS blasts. Nobody replies to them. StickySignal Care is engineered around one obsession: the conversation has to feel like a person from your office — because functionally, it is one.

Blue bubbles, real thread

Native iMessage from a real device — typing indicators, read receipts, photo replies, tapbacks. It reads like a text from a person because it arrives exactly like one.

Human pacing, not bot speed

Julie doesn't answer in 0.4 seconds at 3am. She types, pauses, responds at the rhythm of a busy front desk — the tempo your brain reads as "person."

Reciprocity before revenue

She gives before she asks: aftercare first, check-in second, rebook third. By the time Julie suggests an appointment, the patient owes her one — and knows it.

One patient, one memory

Every reply, photo, preference, and hesitation lives in the file. Julie never asks twice, never mixes patients up, and remembers the lip-flip question from March.

Clinical lines never crossed

Anything that smells like a complication is escalated to your staff instantly — flagged thread, Slack ping, phone buzz. Julie comforts and hands off. She never plays doctor.

A number with a heartbeat

Patients can call the care line and reach your actual front desk — the iPhone is sitting right there, conversation history on screen. Try that with a short-code blast platform.

Built, not bought

We own every layer.
Including the ones nobody else will touch.

Most vendors own the app and rent everything underneath it. We build on open source — Postgres at the core — so the thing your practice runs on is a database you own outright, not a seat you lease.

Your stack, top to bottom
1ConversationJulie's voice, your protocols, your tone — written to sound like your front desk, because it is your front desk.
2AI & intelligenceDrafting, sentiment, photo routing, and the cadence models that know when a patient is drifting — ours, not an API we resell.
3Care DeskThe CRM your coordinators actually live in. Built around your workflow instead of a settings page.
4DataYour own Postgres database. Your patients, your rows, your export — row-level security enforced at the database, not bolted on in the app.
5DeliveryOur own communications layer. We are not a wrapper around somebody else's SMS bill — which is why there are no per-message fees on this page.
6InfrastructureCommodity hosting you can operate yourself after handoff. No platform that vanishes in a funding round.
HIPAA

HIPAA, with a BAA in writing

Patient data sits on HIPAA-compliant infrastructure under a signed Business Associate Agreement — and we sign one with your practice too. That's the shared-responsibility model, done properly: the platform provides the controls, we implement and verify them, and it's on paper before you send a single message. No BAA, no PHI — which is exactly why we only sell this one way.

SOC 2 TYPE 2

Audited every year

The data platform underneath you is SOC 2 Type 2 audited annually against all five Trust Services Criteria — security, availability, processing integrity, confidentiality and privacy. SOC 2 is not a substitute for HIPAA, so we don't treat it like one. Ask us for both reports.

CUSTOM

We own it, so we can change it

Unusual treatment mix? A workflow your last vendor called an edge case? Because every layer is ours, "we can't do that" isn't an answer we have to give. Custom builds to your practice are the normal engagement, not a professional-services upsell.

Straight answer on compliance: we are not selling you a certificate. We run on infrastructure that carries SOC 2 Type 2 and HIPAA compliance, we sign the BAA, and we build the safeguards on top. Bring your counsel to the call — we'll walk them through the full data flow before anything goes live.

Simple, flat, monthly

One product. One price.
The whole thing.

No starter tier, no stripped-down version — the first thing a cheaper plan would cut is the iMessage line and the BAA, and that's the whole point. Flat monthly, no per-message fees, no contracts that outlive your patience.

Founding partners only

The Concierge

Full Data Platform Apple iMessage iPhone included HIPAA · BAA
$4,000/mo
Flat · No per-message fees · Month-to-month

Everything on this page, run for you, under one BAA. Multi-location groups: the price is negotiable at scale — that conversation is the one we want to have.

Become a Founding Partner
  • Julie, your Care Concierge, on your line — aftercare check-ins, recovery photos, 12-week rebooks, win-backs, review asks
  • Native iMessage delivery — blue bubbles, typing, read receipts, and Julie's contact card saved in their phone
  • Physical iPhone at your front desk — patients can call and reach your actual staff
  • Care Desk CRM — patient files, approval queue, sentiment, photo history
  • Signed BAA — we become your business associate, so Julie works from the actual chart
  • Full data platform — your own HIPAA database with direct query access; BI tools, SQL, export anytime
  • Complication escalations to your clinical staff — nothing clinical is ever automated
  • Salesforce / HubSpot / Slack sync + campaign analytics: rebooks, win-backs, revenue attributed
  • Priority human review on every outbound message + quarterly strategy sessions
✓ No per-message charges ✓ No setup fee for founding clients ✓ Month-to-month, cancel anytime ✓ Your number, your data — always
The line that sets the price

HIPAA won't let a vendor touch patient data without a BAA.
That's why there's only one version of this product.

The cheaper version — we don’t sell it

A cheaper version would run blind: cadences on tokens, names and numbers hashed away from us, no iMessage line, no chart, no database. It would work — and the first things it cuts are the exact things you're buying. So we don't sell it.

The Concierge — what we sell

We become your business associate. Now Julie can reference the actual chart, a nurse can review a photo in the Care Desk, iMessage runs properly, and we build you a full HIPAA database of your own — a real asset, queryable for anything else you want to ask about your practice.

That's what the $4,000 buys. Not more features — a different legal footing.

The assemble-it-yourself math, for comparison
Raw iMessage API access (pipe only — you write every word)$1,000+/mo
Patient-care coordinator to actually send the texts~$4,000/mo
CRM seats, review platform, reporting$500+/mo
You, as the general contractor of all of it$5,500+/mo

The Concierge is all four lines, run for you, under one BAA — for $4,000 flat.

Seeking: strategic launch partners

The perfect fit is a group with three to five locations — at seven or eight, the potential is massive and the pricing conversation gets very interesting. Founding partners get the build shaped around their practice, and a proof of concept on their own patient book before committing.

Start the Conversation
The questions everyone asks

Fair questions. Straight answers.

Is Julie a bot? Do my patients know?+
Julie is your Care Concierge — an AI trained on your treatments, your providers, and your voice — with optional human approval on every single message. Patients experience a warm, consistent person from your office. How you present her is your call: many practices simply treat the line as "the office phone," because that's exactly what it is — a number your staff can answer, backed by someone who never forgets a follow-up.
What happens when a patient calls the number?+
The care line is a real iPhone sitting at your front desk. A patient who calls gets your actual staff — with the entire text conversation on the screen in front of them, and the patient's full file one tap away in the Care Desk. "Give me one sec to pull up our thread" is a perfectly human sentence.
What if a patient reports a complication?+
Instant escalation, zero automation. The thread is flagged, your clinical staff is notified immediately — Slack, text, or phone — and Julie's role reduces to acknowledgment and handoff. Nothing clinical is ever answered by AI. This rule is hard-coded, not a setting.
What about consent and privacy?+
Quietly and properly. Every message is one-to-one — your practice talking to its own patient — patient preferences are honored instantly, and sensitive detail stays out of threads by default. Bring your counsel to the call and we'll walk them through the full data flow before anything goes live. It's a ten-minute conversation.
Does this replace my front desk?+
The opposite — it makes them superhuman. Your coordinators keep the relationships and the judgment calls; Julie takes the part that was never getting done anyway: the 6pm check-in texts, the week-11 rebooks, the "it's been a while" messages nobody has time to send. Most practices describe it as hiring their most reliable employee ever, for a third of a salary.
How fast can we launch?+
About two weeks — and none of it is carrier paperwork, because an iMessage line needs no A2P campaign registration (the 2–3 week wait every SMS platform makes you sit through). We learn your treatments, providers, and voice; set up your care line, persona, and cadences; import your patient list; then Julie starts with your existing patients — the rebooks and win-backs hiding in your books right now. Most practices see their first Julie-attributed appointment in the first week live.

Your patients are worth
a text back.

One line. One Julie. Every patient checked on, every cycle rebooked, every quiet one won back. We're accepting founding med-spa clients now.

Get Your Care Line
Elise Villadoz · ev@stickysignal.io · Live in ~2 weeks · Month-to-month